The short version
- The clinic is open 24 hours, every day, including public holidays.
- Dr. Sarhan answers the phone himself, in English or Arabic.
- You do not need residency, an Emirates ID, or local insurance.
- Prices are published in advance and do not change at night.
- You are given a full itemised invoice, which is what a travel insurance claim needs.
- Tell them your flight time on the call and the appointment is arranged around it.
Where it is, from the hotel districts
The clinic is at 1 Al Seef Street in Barsha Heights, on the ground floor of the 24 Hours Coffee building, between Sheikh Zayed Road and Al Khail Road. Any taxi driver will know Barsha Heights, and TECOM is the same place if that is the name that gets you there faster.
Travel insurance, honestly
The clinic works on a reimbursement basis. You pay at the visit and claim it back afterwards, and you are given a full itemised invoice with the treatment listed, which is the document your insurer will ask for. Keep it and photograph it before you fly.
Whether your policy covers emergency dental treatment abroad, and up to what limit, depends entirely on your policy. Most travel policies cover emergency dental pain relief and exclude anything elective or cosmetic. Nobody at the clinic can tell you what yours does, and anyone who claims to is guessing.
If you are flying soon
Say so on the phone, and say how many hours you have. This is one of the most common calls this clinic takes, and it changes what is sensible to do. Cabin pressure is genuinely hard on an exposed nerve or a fresh cavity, and a tooth that is uncomfortable on the ground can be fourteen hours of misery in the air.
In most cases a tooth can be made airworthy in a single short appointment, with the definitive work left for your own dentist at home. That is often the right plan rather than starting something complicated the night before a long flight, and you will be told which applies to you.
Several of the clinic's Google reviews are from people who were treated a few hours before a flight, or who called from a hotel late at night. It is rated 4.8 across 91 reviews.
For hotel concierges
If you are a concierge or a guest relations manager looking for somewhere to send a guest at two in the morning, this is a genuine 24 hour service with the dentist himself on the line, five to twenty minutes from most of the hotel districts in New Dubai. English and Arabic, published prices, itemised invoices for insurance claims, and guests are given a time rather than a waiting room.
The number is +971 58 505 8058, at any hour.